Customer Service Representative

Customer Service Representative

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

· Base pay of $18/hour.

· Opportunities to earn commission on sales.

· Career advancement opportunities.

· Shift Information

What You’ll Do

· Provide outstanding customer service on all calls and online inquiries.

· Recommend moving services and products based on cost, availability, and customer specifications.

· Input information into internal move software to provide accurate moving estimates and schedule moves.

· Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.

· Prepare move-related paperwork and documents.

· All other duties as assigned.

What We’re Looking For

· High school diploma or GED; Associate degree in a related field preferred.

· At least 1 year of sales and/or customer service experience.

· Excellent customer service skills: effective listening and communication.

· Ability to multi-task and enter customer data into move software while on the phone.

· Confidence to initiate customer contact and comfortable asking for the sale.

· Creative problem-solving skills.

· Exceptional organization and time management skills.

· Strong team player who works productively with a wide range of people and personalities.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Pickering, Ontario. The employer at this location is 2412618 Ontario Ltd.

Toronto East

We're Hiring!

906 Brock Rd, Unit# 10
Pickering, ON L1W 1Z9

Canada

How to get here

416-642-7655

I chose to enroll in the Managers Moving Forward Program after seeing a presentation at Annual Meeting. I saw some of the focus areas were weaknesses of mine, and I figured it would be beneficial to address those. The experience has been awesome, and all of the content has led to processes I can implement at my franchise to make it better. If you aren’t growing, you’re dying, and I’d prefer the former over the latter!
Brandon S.

The thing that attracted me most to the job was just the team environment, I’ve grown up playing sports my whole life, so when I got there and met everyone, I saw the way they treated the guys, how all the guys were team-based like family, and that was just something that really attracted me and kept me here. I quit my other job to come here because I saw the career growth and advancement that was open to movers and drivers.
Arthur W.

Personally, it has helped me come out of my shell. I wasn’t really a big people person, even as a personal trainer, but this job has helped me get out of that shell even more because I’m around different people every day.
Anthony W.

I’m always seeking out new opportunities to help grow our brand, help others, learn, and sharpen my skill set. The Scholarship Program was the perfect opportunity for me to accomplish these things. It was and continues to be an incredible and invaluable opportunity. It has been more than I expected in many ways, and I have learned a great deal and have been able to help others and build relationships through the program.
Liz F.

Ready to join the Toronto East team?

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